Terms and Conditions

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Effective Date: May 10, 2025

 

Welcome to McCullough Stitch & Print Co. ("we", "our", "us"). By accessing or using our website, services, and products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is owned and operated by McCullough Stitch & Print Co., offering custom embroidery, DTF printing, logo digitizing, and branded apparel under Faith Over Excuses and other product lines.

2. Use of Website

By using this site, you agree to:

• Provide accurate and current information

• Not use our website for illegal or unauthorized purposes

• Not attempt to hack, reverse engineer, or harm our systems or customers

3. Orders & Payments

• All custom orders require full payment before production begins

• Quotes are valid for 7 days unless otherwise noted

• Order turnaround times may vary based on complexity and volume

• Expedited orders may incur additional fees

4. Returns & Refunds

Due to the custom nature of our products, all sales are final. We do not accept returns or issue refunds unless the item is defective or there was a mistake on our part.

If there is an issue with your order, please contact us within 3 business days of delivery.

5. Shipping & Delivery

• We are not responsible for delays caused by carriers

• Customers are responsible for ensuring accurate delivery information

• Tracking numbers will be provided when available

6. Intellectual Property

All content, designs, logos, and images are the property of McCullough Stitch & Print Co. or its licensors and may not be used without written permission.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

📧 Email: mstitchandprint@gmail.com
📍 Location: Newnan, Georgia